CHR Consulting× Expert Partner

The POS that runs your restaurant. The expertise that makes it talk.

We install, configure and support your Lightspeed Restaurant POS with an operator’s eye: a well-structured menu, trained teams and, above all, figures you finally read as ratios.

No-obligation demo · reply within one business day

Lightspeed Restaurant POS on an iPad
25+ yearsof restaurant operations behind every setup

Why this partnership

A POS is a data machine. You still have to read the data.

Most restaurant owners use only a fraction of their POS: poorly organised product groups, untracked discounts, reports nobody opens. The result: the tool takes payments, but tells you nothing.

CHR Consulting connects the tool to your operations. Lightspeed provides a proven POS and payment solution; we bring the firm’s method, built on more than twenty-five years of running venues, so that every ticket feeds your decisions.

You can come for the POS, for the consulting, or for both.

Two ways in

Where to start?

Whether your need is first technical or first financial, you have a single point of contact.

You want to be more profitable

Run your business by the numbers

Your POS is already in place, Lightspeed or not: we start from your data to find the levers.

  • Review of your current setup and reports
  • Reading your ratios: average spend, product mix, food cost, productivity
  • Menu engineering and spotting the items that drag on margin
  • Prioritised action plan and follow-up over the first weeks
  • One-hour expert consultation for a quick opinion
Talk about my business →

The tool

What Lightspeed brings to service

A POS built for restaurants, configured around how you actually work.

Order taking on an iPad with a Lightspeed payment terminal at the table
Front of houseOrders on iPad, payment without leaving the table.
Lightspeed kitchen display showing current orders
In the kitchenTickets arrive on screen, in the order they are fired.
Contactless payment approved on the Lightspeed mobile terminal
At paymentContactless, linked to the POS for easy reconciliation.

01

Fast order taking

Touchscreen POS and tableside ordering to speed up service and cut errors.

02

Front-to-kitchen link

Tickets sent to the kitchen and bar, on printer or screen, for controlled firing.

03

Real-time sales

Revenue, covers and sales by item available at any time, remotely and across several venues.

04

Payment control

Discounts, voids and comps tracked by user, secure end-of-day closing.

05

Stock and items

Item and stock tracking to reconcile what is sold with what is used.

06

Integrated payments

With Lightspeed Payments, card payments are linked to the POS to simplify reconciliation.

Our method

A setup designed around your ratios

The difference does not show on installation day, but in next month’s reports.

01

Needs assessment

Site visit or video call: service flow, stations, menu, team organisation and KPIs to track.

02

Setup built for management

Product groups, profit centres and user rights structured so every report is usable.

03

Training & go-live

Teams trained on their real tasks, with clear opening, closing and discount procedures.

04

Follow-up & reading the numbers

Day-to-day first-line support and a review of the first weeks: what your reports say, what to adjust.

Numbers as a compass

What your POS should tell you

A well-configured POS feeds straight into the CHR Consulting method: read your venue through its ratios, control your costs and decide on numbers, not impressions.

Test my ratios online (in French) →
Average spendBy service, by area, by server.
Revenue per coverTo measure real upselling.
Product mixWhat sells, what earns, what clutters the menu.
Theoretical food costReconciled with recipe cards and purchases.
ProductivityRevenue per hour worked, reconciled with the rota.
Discounts & voidsAn often underrated control indicator.

A transparent framework

Who does what

CHR Consulting is a Lightspeed Expert partner, and Lightspeed is our reference POS. Your Lightspeed subscription and Lightspeed Payments are taken out and invoiced directly by Lightspeed; installation, configuration, training, first-line support and consulting are delivered and invoiced by CHR Consulting. We say it plainly, because that is what useful advice requires.

Frequently asked questions

Before you start

Do I need a consulting engagement to get equipped?

No. You can simply get equipped: we assess your needs, demo the solution, then install and configure the POS. Consulting is optional and can be added at any time.

I already have a Lightspeed POS. Can you help?

Yes. We audit your current setup, restructure it if needed and teach you to read your reports as ratios.

Who will I sign the contract with?

Your Lightspeed subscription and Lightspeed Payments are taken out directly with Lightspeed, who invoices you. Installation, configuration, training and support are delivered and invoiced by CHR Consulting, on quotation.

Who do I contact if there is a problem?

Us. CHR Consulting is your first point of contact for usage questions and everyday incidents, with a reply within one business day. If an issue goes beyond our level of support, we escalate it to Lightspeed support. Payment-related questions are handled directly by Lightspeed.

Can you get involved at the design stage of a project?

That is the ideal time. As part of a 360 Opening engagement, the POS is designed together with the flows, the menu and team organisation.

Where do you work?

On site in Paris and the Île-de-France region; remotely across France and Europe for configuration, training and follow-up.

Let’s talk about your project

A POS, advice, or both?

Tell us about your venue and what you need: we will get back to you within one business day. Demo and first conversation with no obligation.

contact@chrconsulting.fr

Let’s discuss your project