Version of 26 October 2026. This is a translation provided for information; the French version alone is legally binding.
These terms govern the sale, on the chrconsulting.fr website, of the “Food Safety Plan generator” (Générateur de Plan de Maîtrise Sanitaire): the supply of digital documents (Food Safety Plan in PDF and Word, illustrated protocols in PDF, temperature logs in Excel) produced automatically from the answers entered by the customer in the online questionnaire. Any order implies unreserved acceptance of these terms.
CHR Consulting, simplified joint-stock company (SAS) with share capital of €5,000, registered with the Paris Trade and Companies Register under number 752 988 634, with its registered office at 1-3 rue d’Enghien, 75010 Paris, France. Contact: contact@chrconsulting.fr.
The Food Safety Plan is based exclusively on the customer's statements, without any visit to the premises or check of practices. It is a structured working basis in line with the regulations applicable on the date it is generated. The customer acknowledges that it is their responsibility:
The Food Safety Plan is the responsibility of the food business operator (Regulation (EC) No 852/2004). Supplying the document is neither an audit, nor a certification, nor on-site consulting.
The price is shown on the order page, excluding and including VAT. It is payable in full when ordering, by card or any other means offered by the secure payment platform Stripe. An invoice is sent by email. CHR Consulting never has access to card details.
When the Food Safety Plan is included in a CHR Consulting consulting assignment, the customer receives a personal access code: generating the documents then involves no online payment, its price being included in that of the assignment.
The order is final once payment is confirmed. The documents are generated immediately and made available on a download page; the access link is also sent to the email address given when ordering. This link is personal. It allows the documents to be downloaded again for 12 months from payment. The customer is advised to save the files as soon as they are received.
The generator is intended for food service professionals, for the needs of their business. Where the customer is a consumer, by ticking the box provided when ordering they acknowledge requesting the immediate supply of digital content and expressly waive their right of withdrawal, in accordance with article L. 221-28, 13° of the French Consumer Code.
CHR Consulting is bound by an obligation of means. It cannot be held liable for inaccurate or incomplete information provided by the customer, for the customer's failure to adapt, implement or update the document, or for the outcome of an official inspection. In any event, CHR Consulting's liability, if established, is limited to the amount paid for the order concerned.
If a malfunction prevents the documents from being obtained, the customer contacts CHR Consulting, which supplies the documents by other means or, failing that, refunds the customer.
The structure, texts and record sheet templates remain the property of CHR Consulting. The customer has a right to use, modify and reproduce the documents solely for the needs of the establishment named in the order. Any resale, distribution or use for another establishment is prohibited without written consent.
The answers to the questionnaire stay in the customer's browser until the order; this draft is erased after 12 months or on request. When ordering, they are recorded by CHR Consulting to generate the documents and allow them to be downloaded again. They are kept for 12 months at most after payment (30 days for an unpaid order), then deleted. Invoices are kept by the payment platform for the legal period. The data is never transferred; it is processed by our technical providers (Supabase for the database, Stripe for payment and invoicing, Brevo for sending emails). The customer has a right of access, rectification and erasure by writing to contact@chrconsulting.fr. See the privacy policy.
Any complaint should be sent to contact@chrconsulting.fr. These terms are governed by French law. Failing an amicable solution, the courts of Paris have jurisdiction, subject to the mandatory rules applicable to consumers, who may also use a consumer mediator free of charge.
